Privacy Policy
This policy explains what personal data Wagged & Well collects and how it's used, in line with UK GDPR.
What we collect: name, email, delivery address, and order details when you place an order. Payment details are processed directly by our payment provider — we don't store your card information.
How we use it: to process and fulfil your order, communicate about your order, and (only with your consent) send marketing emails, which you can unsubscribe from at any time.
Who we share it with: our fulfilment/supplier partners (to ship your order), our payment processor, and our ecommerce platform provider (Shopify). We don't sell your data.
Your rights: you can request access to, correction of, or deletion of your data at any time by emailing us. You also have the right to complain to the UK Information Commissioner's Office (ICO).
Cookies: we use cookies for basic site functionality and, where you consent, analytics.
Data retention: we keep order records as long as required for tax and accounting purposes.
This is a general template — please have it reviewed by a solicitor before relying on it for a live store handling real customer data.